At Global Touch Computer Institute, we are committed to providing quality education and transparent policies. Please read our Refund Policy carefully before enrolling in any course.
1. Course Fee Payments
All course fees must be paid according to the institute's prescribed payment schedule. By making a payment, you acknowledge that you have read and accepted this Refund Policy.
2. Admission Fee
Any admission, registration, or enrollment fee is non-refundable, unless otherwise stated in writing by the institute.
3. Course Fee Refunds
Refund requests will be considered under the following conditions:
- If a student cancels enrollment before the course begins, the institute may approve a partial refund after deducting applicable admission, registration, or administrative charges.
- Once classes have started, course fees are generally non-refundable.
- No refund will be provided for missed classes, voluntary withdrawal, suspension, or dismissal due to disciplinary reasons.
4. Course Cancellation by the Institute
If Global Touch Computer Institute cancels a course due to insufficient enrollment, operational reasons, or other circumstances, students may choose one of the following:
- Transfer to another available course.
- Receive a full refund of the course fee paid for the cancelled course.
5. Duplicate or Incorrect Payments
If a payment is made more than once due to a technical error or banking issue, the excess amount will be refunded after verification.
6. Refund Process
To request a refund, students must submit a written request with:
- Student name
- Enrollment or registration number (if applicable)
- Course name
- Payment receipt or transaction details
- Reason for the refund request
The institute may request additional information to process the application.
7. Refund Timeline
Approved refunds will generally be processed within 7–15 working days after verification. The actual time taken for the amount to reach the student's account may depend on the payment method and banking procedures.
8. Payment Method for Refunds
Refunds will normally be issued through the original payment method used during the transaction. If this is not possible, the institute may use another appropriate payment method.
9. Policy Changes
Global Touch Computer Institute reserves the right to modify this Refund Policy at any time. Any updates will be published on this page with the revised effective date.
10. Contact Us
For any questions regarding refunds or payment-related issues, please contact us.
Global Touch Computer Institute